Went to store to buy undies for hubby. Spent an hour on drive there, back and sorting through their stock. Didn't have what I wanted. Came home and decided to order online. Spent more time online AND delivery charge. They sent me wrong style. Emailed them to tell them of problem. NOBODY EVER GOT BACK TO ME AT ALL. Its been at least 4 days. I've just about had it with Sears . This is my serious customer service problem with them in the last couple of months. read full review »