I had an Aupair who was not quailified, who made fasle statements to the agency, the agency pulled her from me and failed to return a greater portion of my progam fees, here's a part of a follow-up I filed with the Attorney General's Office in Massachusetts: They wanted me to wait until my son was three months old and they would select another AuPair. Yes, I left him ONE Day without me; however, I had family and friends who stopped over to sit with the AuPair that same day! They have in their mind that I totally left her... read full review »