I was on Facebook when a great deal for a cell phone with unlimited text and talk for $25 appeared. I decided to order it for my 12yo for xmas. The phone arrived and everything was fine. I added the $5 longdistance which with taxes and the first month free was $34.74 per month. They turned the phone off on Feb 3 and it was almost impossible for me to reach anyone. (march 1, 2010) When I did they tried to charge me a reconnection fee Plus $11 for three days use. After talking to several telemarketers they promised an $11 refund and that my next... read full review »