I first subscribed to cricket because they were the cheapest and i didn't have to worry about commitment. After being a costomer for about 5 or more years my wife dropped her phone in the toilet so i called and inquired about another phone. They agreed to credit my bill for the purchase of a new phone . Great ! i thought. BUT when trying to get them to honor the credit it was a whole other alphabet ! even though all the records pulled at the local office the MAIN office claimed they told my i had to REQUEST this credit within 7 days after... read full review »