I called Verizon Wireless on March 24, 2010 regarding poor service and ended up being told that the problem was my phone and they would send a replacement, two day delivery with federal express. My phone had been dropping calls, if I could even get a call completed; not receiving calls; cutting in and out - the people on the other end heard every third of fourth word; and the battery was not holding a charge. Two days later I received the replacement phone and I still had the same problems. I called and now was told that there was a... read full review »