I tried to rent a movie online Tuesday morning, and the confirmation email said you have rented "" - with no title. I assumed something had went wrong, so I emailed and told them of my problem, and requested a refund - I did not have time to mess with it that morning. It is now been two days, and I have not heard back. At one time, Redbox had good customer service, but that is apparently not the case any longer. I will start using retail movie rentals again. Too bad, I did like Redbox. read full review »