I am very disappointed with Sears/Parts Dept. I order a part for my washer on March 14, 2010 and it arrived to me 2 weeks later as an Oven Switch. What ? Why was an oven switch sent to me instead of a washer valve? Good question!!! I called Sears and spoke with a Customer Service Representative and explained to her that the wrong part was shipped to me. Well, she replied with "we apologize for the inconvience that this may have cause but we can send out another part to you and charge your card again, then once we receive the oven switch... read full review »