Lamora E. Brown 114 SE Crestwood st. Lee’s Summit, MO 64063 Account # 00009800802515 To: Whom this may concern, On December 12, 2008 I called in to make a payment over the phone in the amount of $2, 749.44. I explained to the associate on the phone that this particular payment was for December and January. This should have covered 1, 374.72 both December and January for a total of 2, 749.44. On January 12, 2009, I received a statement showing an increase in my mortgage payment for the amount of... read full review »