I ordered several bras from them, but they were too large, so I called the merchant to get their instructions for returning (exchanging) the merchandise. I followed their instructions to the letter, but several weeks went by and no replacement. I called several times, and each time I would get their voice mail and be forced to leave a message, which they never returned. Weeks turned into months, and still nothing. It finally dawned on me that since I had paid with my American Express card, Amex might be able/willing to help me, but I was not... read full review »