Some time ago, I read in one of their advertising magazines that we would receive respectful and kind service. So, (not a decision resulting from that claim) I went and tried to buy a Dell Laptop that was on clearance from $700 -> $550. We got the box out of the cabinet, and I said up front that I just wanted the base product. I assumed that he would simply consent, or offer a product that we could just wave away, as there is no extra bonus in for him if we didn't buy anything extra. He said something along the line... read full review »