When you order online from them and click confirm for name, address, and delivery date. They automatically sign you up for a $10 a month BOGUS membership you know nothing about until you see show up on your credit card. I called and she said "I don't see anywhere that would have caused this. I'll cancel that for you but you'll have to call our rewards department and see if they can help you with a refund." I think we all know that a refund won't happen. I read the fine print on everything because I was screwed online a long time ago and do not wish it to happen again. Beware!! they are getting slicker at screwing us. read full review »