Wow, dealing with Anthopologie online is painful. The online order was split into 2 packages, and one of the packages never arrived. Anthropologie 's policy is that you have to wait 14 days of not receiving the package in order to file a claim. Except of course, in that 14 days, the item that was lost is no longer in stock. Since it's no longer in stock, they might offer to have a store send it to you (after 2 calls). However, you have to give them your credit card number again so that they can charge your card again for an item... read full review »