First of all I like to ask for Eric Stout direct phone number and 2nd how long in advance do you usually gave them? How about when you used your express line? What's the point of having an EXPRESS LINE when there's nothing available anyway. My bf and I just has a problem booking to O'ahu Hawaii for Nov.09. I believe this is an off peak reason but yet they don't have anything available for us. We has became a member last 2 weeks (Aug.26, 09) Right after they gave us our member I.D. We requested for Nov. in O'ahu. We... read full review »