USER REVIEWS (Maison)
CarMax
Took Carmax 45 days to fix a transmission problem that turned into an engine and cooling system problem. Somehow one little issue became a major car overhaul with a nine page invoice, that luckily the warranty covered everything but $50. The bad news is, that was 19 to 12-18-9 and now the car is going back 3-30-10 for the exact same issue. Cannot get an appt that Carmax won't cancel, my contact Lonnie Frazier will not return calls, and I am scared of what they will do to my car this time and it is financed, so I cannot go buy another car... read full review »
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