A&E Factory Service is contracted by Sears for warranty repair on my KitchenAid dishwasher. They have missed canceled or ignored FIVE service appointments over the past five weeks. Sears was so embarrassed they gave me 2x$50 gift cards for my troubles. Another appointment was scheduled for today between 9 and noon and, as of 2 pm, I have not heard a word. Might be the very worst service record of any provider I've encountered!!! read full review »