I was recently on the phone with HP service due to pop up issues with my laptop. I was told by the woman that was assisting me that I would be refunded my $60 if they were not able to help me. Unfortunately after I spent 4+ hours on the phone they were not able to help me. I called back and decided I didn't want HP to do a restore on my laptop (which I again, the lady told me I would get a refund if this step was not done. Which again I state it was not). When I called back the supervisor refused to listen to me and refused to deal with... read full review »