My son is in prison and could not make a call for 10 months, because of CBS Correctional Billing. First of all I have my ph0ne thru AT&T, and connot understand why I need CBS; but was told I do and that AT&T pays CBS. After waiting over 10 months to communicate with my son, we were only able to use the phone for about 8 calls; then CBS Correctional Billing put another Hold on my phone and my son again could not communicate with his family. It is hard enough to do hard time; but NOT able to use the phone is unhumane!! Trying to... read full review »