I took my new pet to the veterinary in December 2008 to get it vaccinated. I was offered an insurance membership with the understanding that it could be canceled. I called in August 2009 to cancel the membership, I was informed by a rude lady that I could not cancel the membership that I had to pay for a ful year. After a long discussion, I asked her to cancel it in December. I forgot to call in December and there is an automatic withdraw from my account so I did not really noticed it. I called today to cancel the membership and I was told... read full review »