After TaxMasters received all the documtents they reqeusted (which I had to FAX twice) I had to do all the follow up to TaxMasters as to the status on my account. I sent documents April 16, 2009 and again May 4, 2009. I heard nothing from TaxMasters until I contacted them Sept. 9, 2009 and 9 more times through Nov. 2009. The analyist assigned to my account was changed twice. When they were ready to submit an offer and compromise, the analyist asked me what I wanted to offer. I thought that was their job. I finally get a letter, Mar 12, 2010... read full review »