We rented a movie (DVD) (from Hollywood Video, Vancouver, WA - Store#047201) 32 days ago, and forgot to return. We received a call from the store yesterday when the DVD was 32 days late, asking for the DVD to be returned. We returned the DVD the next day (today) and found out that the late fee is over $22. When I asked the store manager (Byrekka Devine) the reason the store did not make a call earlier, she responded that it is not their responsibility and they did a "courtesy call" to us to remind that it is late and we should be happy... read full review »