BAC Home Loans Servicing began servicing my mortgage late last year. My insurance and taxes are escrowed monthly. I have always paid my own insurance and taxes before this last re-fi done with a home town bank who sold my loan to Bank of America. My flood insurance was due in March. We received a letter from our flood insurance company in late March saying our premium had not been paid. We called Bank of America who said they had not received a bill. They gave us a fax number for our flood insurer to fax a bill to. We called our... read full review »