Please, please - before you sign up for any of Banfield's pet wellness programs that allows them to bill directly to your credit card - be aware that you can NOT stop the billing, even if you go through all the hurdles they've placed in contacting them. The local people are required to push these wellness plans or lose their jobs. The local people who sell you the plan are not the people you (finally) reach to try and cancel. And the communication between those two groups is conveniently vague. Banfield's account management can... read full review »