January of 2010, I found an item of interest on Luggage.com - also known as CSN stores (it was some Tignanello luggage that came out two years ago). I have a matching bag and was interestd in having the luggage - so I placed the order, promptly paid and anxiously awaited the arrival of my shipment. After they debited by account (and waited a week to notify me) - they sent me an e-mail indicating that the manufacturer no longer produced said item. I called them by phone, asked for a refund, and advised that they take the info off of their... read full review »