Kaplan University is terrible, Instructors do not answer emails with questions regarding projects, seminars, explanations..ANYTHING during the whole term. Customer service are terrible!, academic advising department treat with ZERO respect, make fun of you on the phone, and with "sarcastic comments". I wam in the middle of a class... trying to drop Kaplan but once y ou there... you are stuck in this terrible institution.!!! All I got out of Kaplan is bills, no degree just the bigest mistake I ever made. Kapaln should be out of business, they want your money and could care less if you get a degree. read full review »