I had a terrible experience in 2007 with bestbuysilver.com. The order never arrived and email correspondence ignored. I lost $88.95 plus postage. I wrote it off as my mistake - not researching the company thoroughly before ordering. I now want to order an engraved silver Xmas ornament for a new grandchild, but am very reticent for the same outcome. I looked online and Western Silver looks very similar to the site I used. Perhaps just changing its name? The reviews mirror my experience exactly. Has anyone experience with online ordering from Silver Superstore in Washington? read full review »