I WAS MISLEAD MY CHARTER CUSTOMER SERVICE REP.. WHEN SERVICE WAS ORIGINALLY SET UP IN AUGUST 2008. I WASN'T TOLD THAT I HAD AN OUT STANDING BILL 10 YEARS AGO. I CALLED IN 2/5/2009 TO PAY OFF MY PAST DUE BILL OF 280.48 AND WAS TOLD I HAD AN OUT STANDING BILL OF 150.00. THE REP... TINA ID#27241... RAN A TRANSUNION CREDIT CHECK AND SAW THAT I HAD A OLD BILL WITH CHARTER.. I ASK TO SPEAK TO MANAGER TINA STALLED AND TOLD ME THAT SHE DIDNT HAVE A MANAGER THAT I CAN SPEAK TO.. AFTER GETTIN HER ID AND LOCATIO.. SHE THEN TRANFERED ME TO HER... read full review »