I had an absolutely nightmarish experience with Empire installers in Pittsburgh. I had just spent a great deal of time and effort finishing the basement in my new home, and I ordered a plush blue carpet from Empire. The installers barely spoke English, but seemed to be polite and got straight to work. A few days after the carpet was installed, my then-boyfriend (now DH) noticed a plastic Coke bottle filled with URINE sitting on the floor in the corner of the laundry room. There's no question that is was urine, and there was nobody... read full review »