I have contacted the Southern CA BBB and they followed through on my complaint to the point where they contacted Alena Internet Corporation, received a reply from them noting that I would receive credit to my credit card account.. Several weeks passed without credit being applied. I contacted BBB again and was apprised that they could not take additional action. I received the trial Hydroderm product in September 2008. Approximately a month later another order was received per their contract . I contacted them and was provided with an... read full review »