It is impossible to contact customer service. I tried to call several times with no answer, and reached a full voicemail box. I emailed 2 seperate email addresses and did not hear back. My order was placed over 2 weeks ago and I have not received anything, and I no longer need the products, but I have no way to cancel the order. I wish I had searched for reviews on this company, because now I realize that several others have had similar issues. I thought the name of the company sounded reputable, but it's just a generic name. read full review »