They do not care after the sale..Stay Clear Away From Rainbow Playsets... We spent $3, 700 on our Rainbow Castle in 2003 at their Lake in the Hills, IL. Location We stain our set every year, go over all nuts, bolts, screws. We bring in the tarp, tire & all swings in the garage every winter. Now in May 2008 we noticed some rotted wood, a couple of screws not tightening. WE called Rainbow's local main office in Vernon Hills IL, they said this is normal wear & tear. After my wife persistently pushed, Rainbow told us to... read full review »