I, Mr. Thomas L. Brown, want to make a complaint against Dell. I had a Dell Account, since 2000, I have ordered 4 laptops and 5 desk tops and 4 printers. My grandson's computer was not lighting up. He called Dell and they asked me if I would authorize the purchase. I said yes. The wrong part was sent 4 times. When my grandson called about the returning of the parts he was told that he should have done that early, that is when he was told about the 3 week time limit. He said he was promised that the boxes would be sent. The company ha... read full review »