USER REVIEWS (Fred Russell)
Sears PartsDirect
Ordered an electric clutch ($266) for my Sears lawn tractor on April 20, 2010, order# W487413. On April 27th I received a bracket instead of the clutch. I called Sears on April 27 and they said that they would send the correct part. Called back on the 28th for the tracking number for the part and they didn't have any information yet but someone would call me. Never happened!
Checked the PartsDirect web site for shipping information on the 29th - no information. With no shipping information available, this means nothing has been done toward correcting this error. read full review »
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