I brought a Canon Multifunction printer on Dec 2010. Only in 4 months, the printer stopped working due to a paper jam. After I called their tech support, they tried to troubleshoot the problem on the phone, and finally stated that the printer needed repairs. I was presented 2 options a. Take the printer to the nearest canon service center, where they will fix it. b. Replace the printer with a refurbished one. Since my printer was only 4 months old and it was supposed to be a simple paper jam, I told the call center rep. that I... read full review »