The site promises a 100% satisfaction guarantee. They also claim to provide (per their site): * Up-to-date contact information * Address history and dates of residence * Age and DOB When the search came back listing 2 year-old contact info, it was obvious that they did not hold up their end of the transaction. I called to ask for my money back based on the 100% satisfaction guarantee. "Jason" in customer service told me that they define what 100% satisfaction is for you. They have terms for your satisfaction. He... read full review »