I had to cancel a floor installation deal (within the 3 day period allowed after signing) with National Floors Direct due to unforeseen issues discovered underneath our existing floor during demo. 17 days after cancelling, my deposit on the install has still not been refunded to me. Three customer service operators on three separate days this week have given me the same response. 'Your refund is 'in accounting' for refund'. No projected date when I might expect to receive the refund, just 'In accounting for... read full review »