I ordered and recently received a recliner love seat from Cymax Stores. The love seat was defective which I found out about shortly after delivery. The delivery men had already left. One side of the love seat wouldn't lock down after reclining I immediately called Cymax and spoke to a specialist. She advised me the defective love seat would be picked up and a new one delivered to me. About 2 weeks later, I received a large, heavy package from Catnapper (manufacturer). The packing slip said it was the mechanical mechanism for the... read full review »