I needed an Eemax water heater and the web site promised same day or next day shipping which is the only reason I ordered from them. After two days I received an email stating that my order was "approved" and I would get an email notification of shipment. After 10 days I called customer service and they were very friendly and told me the order had shipped, 7 days later the order showed up. I am thankful that I received the order but I will not do any more business with this company nor would I recommend them. I don't like being deceived and that is exactly what this company did to me. read full review »