In mid-November 2008, I purchased a Kitchen Aid Oven/Microwave, a Kitchen Aid Wine Cooler and a Jenn-Air cooktop…over $5, 000 in purchases. The oven was installed just prior to Thanksgiving. Since then, the following has happened: Prior to installation, measurements were made a stainless steel insert to fill a gap left by the previous oven. When the oven was installed the following week, they indicated another group would install it. In early January, I called about the status of this part. The reply was “we have not... read full review »