toys r us they are uncaring, insensentive, and just plain rude .ok heres my story [all i can state is my case does not know about other cases]ok here is what happened this was about 2 yrs. ago i went to get a download on a pokemon character [im into pokemon i am a collector store signages, etc.]i do not sell them at all!back to my case: i called ahead of time week before spoke with a very nice lady on the phone i asked her about the signage to see if i could get it [once they were done w/it she said no problem .here is what happened when i got... read full review »