I brought my Acer notebook computer to the Geek Squad at the Best Buy where I bought it, at U.S. 421 N. in Carmel, Indiana (West Carmel Marketplace). Whenever I went online and tried to load a page, any page, all I got was the hourglass and the page never loaded. I took it to the Geek Squad in the store and had to wait an hour there while they ran their free diagnostic. It was closing time when it finished, and they said it showed there was spyware on it. In a rush to get home and make dinner, I said they could keep it and fix it. No word, no... read full review »