This is a very frustrated ATT customer from San Diego with an issue which has been dragging through since 3 months and customer service does not even have the civility to actually resolve the issue in a manner that befits a company of your stature. I am positively appalled at the attitude of the executive customer support team which was assigned to solve my problem. Three years of customer loyalty have just gone down the drain with the attitude of customer service. Since upgrading to a new phone in August 2009, I've faced continuou... read full review »