BOUGHT TWO NEW HD TV'S AND WANTED TO UPGRADE MY TWO STANDARD CABLE BOX'S TO HD BOX AND PROGRAMING...WHEN I WENT TO MAKE THE CHANGE, I WAS INFORMED THAT IT WOULD BE A ONE TIME LEASE PAYMENT OF EITHER $99.00 for just a HD received box or $199.00 for a HD/DVR RECORDER + the monthly charge for the new programing...First person my wife talked to was very rude...I then called back to talk to a floor supervisor and after having a hard time understanding him found out that he was in MEXICO!!! When I asked him for the corporate phone number... read full review »