I ordered a dryer as a gift at Sears .com. The online form had a box to check if a certainly delivery was possible. I purchased a Kenmore dryer at a higher cost than for comparable dryers because I wanted it delivered as soon as possible. The receipt I printed showed that I was charged twice the amount (a glitch in their system) and "Scheduled Home Delivery" November 29, 2009. When I called today to change the delivery date and correct the error in phone number they had, I was on the phone for nearly an hour and a half (on hold for... read full review »