Called 3 times to request final statement for a disconnected line. On the 3rd time they said there's been a mistake in the billed amount, and would mail me the adjusted amount shortly. Never got the bill and now there's a debt collection letter in my mail box for the incorrect amount! When I called the 4th time to inquire about the debt collection letter and ask for the statement to be sent again, AT&T says I need to pay $6 for the statement!! I asked to speak to the manager and was put on an endless loop. I called again and... read full review »