Verizon Wireless claims that I received notice and a mailing packet to return my BlackBerry phone which they replaced with a working phone. I dropped and broke my original BlackBerry which I PAID FOR and paid a $50.00 one time courtesy replacement charge for a replacement BlackBerry ( due to my long time standing as a good customer ). Verizon has now billed me $429.99 because I did not return the broken phone, which after removing the battery to use in the replacement phone, I discarded. Four Hundred Twenty Nine Dollars and Ninety Nine Cents!... read full review »