I gave the Prosvent product a full 4 months with no noticable change. I too submitted e-mails to stop and got an auto response each time that I would be contacted within 48 to 72 hours. I called the customer service phone number on the auto response e-mail got some India speaking man that said to call 800-743-9854 begin_of_the_skype_highlighting 800-743-9854 end_of_the_skype_highlighting becuase his company doen't handle Prosvent customer service (even though his number is on the the stupid e-mail). The Prosvent customer service guy... read full review »