I ordered a wall plate with my child's name, birthday etc. When it came, the personalization was terrible and looked nothing like the script pictured in their catalogue. In the (failed) attempt at fancy script, all of the number 7s were made to look like Z. So it said that my child was born on May 1Z, 200Z with the weight of Z.Z...you get the picture. I wasn't going to hang that on the wall, so I called their customer service. I was told that since the item is personalized, they can't give a refund. However, I can... read full review »