I ASKED FOR AND PAID FOR A ONE TIME LOOK-UP. NOW THEY ARE BILLING ME 19.95$ EVERY MONTH. I DID NOT SIGN UP FOR A MONTHLY ACC. AND DON'T WANT ONE. HOW CAN I MAKE THEM STOP AND GET MY MONEY BACK? I HAVE BEEN UNABLE TO E-MAIL THEM OR GET A PHONE #. THEY CHANGE THEIR NAME EVERY MONTH SO MY BILLING CO. CAN'T KEEP UP WITH THEM. read full review »