Received a $14.95 + Indiana sales tax charge for 800 Vmailbox service, billed through ESBI on April 2010 telephone bill. I did not know what this service was and did not authorize the charges. Contacted my landline provider (Verizon), who directed me to call ESBI. ESBI then connected me to 800 Vmailbox. Was told by CSR that my daughter had authorized the charge using an email address that she doesn't use (the email address that "authorized" the charge was similar to her email, but not one of hers). After much haggling, was told... read full review »