I'm in total agreeance with many you on here. I've been a loyal USAA member for 5 years now. I always have had good interactions with them up until the end of last year. My husband and I are going through some financial problems, no jobs due to the poor economy, and haven't always been able to make our payments on time. We keep them up-to-date, for the most part, and try not to let them fall behind longer than a month. Basically we're doing the best we can at the moment. Lately they've taken up harassing us with... read full review »